A fantastic opportunity to work with a family ran business who have recently won new contracts with local councils and authorities to carry out voids and maintenance works within the social housing.

Now seeking a permanent RLO - Resident Liaison Officer that can drive throughout the areas of Romsey to update tenants of ongoing works within their properties. You will have previous experience of working in a similar role for a main contractor or local authority.

As an RLO you will:

• Arranging and booking appointments/visits to properties

• Correspondence regarding access and resident concerns including home visits.

• Calling through booked appointments to confirm

• Build strong relationships with residents

• Coordinate between residents and office

• Attend meetings & presentations for residents where required

• Ensure information on vulnerable residents or those posing a risk is communicated in line with policy

• Ensure proactive approach to identify vulnerable residents within programmes and communicate findings to office

• Maintain effective communication channels with residents and office staff

• Work with SMT and the Contracts team to drive forward the company’s H&S strategy, modelling the companies values whilst ensuring compliance with all required training, auditing and reporting to ensure positive outcomes and a supportive culture